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RCC is built on a solid foundation of quality products and services that meet our client needs and add value to every project. We are committed to maintaining strict quality requirements based on ISO and Total Quality Management standards. Our project managers, consultants and engineers are all trained in adherence to these standards, and for larger projects, we assign an Executive Sponsor who is accountable for the quality assurance and success of a project.
To ensure every project meets our high quality standards, we have developed an internal quality management process based on recognized quality management objectives:
We begin each project by taking the time to fully understand the needs of our clients. We then tailor our quality management oversight to meet those needs. Our project manager has the ultimate responsibility for quality management during the project.
Quality management has equal priority with deliverable execution, schedule management and cost control. Quality management within RCC is an ever-improving system for integrating the processes and procedures necessary to provide cost-effective services that are fully acceptable to our clients.