Audits of bills and services provided by all carriers and service provicers to identify overcharges, incorrect charges and other billing irregularities; and securing credits or refunds when appropriate. RCC audits have saved its clients millions of dollars over the years. RCC Bill Audits also result in the establishment of a baseline to be used for ongoing invoice management

An ongoing program typically implemented after a Bill and Service Audit. Telecommunictions invoices are reviewed for accuracy by RCC TeleCare staff every month. RCC has developed a benchmarking procedure and Invoice Management methodology that simplifies the bill review and approval process. Billing errors are quickly identified and rectified. Providing Invoice Audition and Invoice Processing services for large clients across the country has provided RCC with a clear understanding of the billing plans, tariffs and billing software used by all the primary vendors.

A web-based call detail reporting service that provides real time and scheduled reporting functionality to its clients. Typically, daily exception reports, monthly extension and departmental reports, and quarterly detailed analyses with recommendations regarding network reconfiguration are provided

Performing the above TeleCare services provides RCC with a wealth of information that is helpful to clients in understanding their telecommunications expenses and planning their telecommunications budgets. RCC participates with clients in the development of captial and operating budgets by identifying costs and trends, providing explanations of tarrif changes and other regulatroiry activity, and identifying potential requirements for capital expenses to expand or update their system.