Case Study: Rutgers University Assessment of Public Safety Communications Systems

Assessing Needs and Designing Plans to Help Move the University's Mission-Critical Communications Systems


The Client

Rutgers, The State University of New Jersey.


The Project

Rutgers University operates several campuses throughout the State of New Jersey. There is a cluster of five major campuses in the area of New Brunswick: Busch, College Avenue, Cook, Douglass and Livingston. The combined population of the campuses is approximately 35,000.  Rutgers operates its own police, fire and emergency medical services departments that serve the campus population.


The University planned to demolish the current police department headquarters building, which housed the 9-1-1 call center, public safety dispatch center and radio transmitter facilities for all emergency services. Rutgers selected a new building site, and in conjunction with a local developer and their architect, they designed a new public safety building to house the Police Department, Emergency Operations, Communications and several other functions.


RCC's Role

RCC provided many important services for Rutgers University during this project, including:


  • Conducted an assessment of all public safety communications systems and technologies that would be impacted by the relocation to the new facility, including two-way voice radio communications, mobile data communications, Computer Aided Dispatch (CAD) and Records Management Systems (RMS). 
  • Identified and recommended specific upgrades to the technology.
  • Provided budgetary cost analyses and options for phased implementation.
  • Provided design and layout recommendations to the building architect and engineering firms for the 9-1-1/dispatch center and equipment rooms.