New York City, New York. New York City processes more than 33,000 9-1-1 calls every day. During busy hours, as many as 5,000 9-1-1 calls are received at its two PSAPs.
The complexity of processing so many emergency calls is a daunting task. But when nearly half of these calls are from wireless telephones that do not provide any caller location information, providing a prompt, accurate response becomes a serious challenge.
New York City hired RCC to test the accuracy of a new deployment of location systems by five wireless carriers.
RCC provided many important services for this New York City project, including: