Case Study: City of Des Moines CAD, RMS and MDCS Implementation

Needs Assessment, Procurement and Implementation Assistance for Systems to Support All City Public Safety Agencies

 

The Client

City of Des Moines, Iowa

 

The Project

The City of Des Moines contracted RCC to perform a needs assessment, develop procurement documents and assist with the implementation of Computer-Aided Dispatch (CAD), a Records Management System (RMS) and a Mobile Data Computer System (MDCS) to serve all City public safety agencies.

 

RCC's Role

RCC provided many important services for the City of Des Moines during this project, including:

 

• Developed design alternatives for CAD, RMS and MDCS for review and selection.
• Developed detailed design documents to form the technical requirements of the procurement document.
• Prepared a turnkey RFP procurement document, which the City released.
• Assisted the City in analyzing and evaluating vendor proposals.
• Assisted the City in contract negotiations.