Expertise

 


 

How Accurate Is Your Wireless Location Information?

Ensure your wireless location information is accurate with ComSite9-1-1e from RCC Consultants. The tool tests calls in buildings, on-street and over water, and can test multiple wireless providers at the same time. Learn more.

 

ComSite product suite logo

 

 

Project Experience

We have performed more than 4,000 projects for clients around the world. Read about some of these groundbreaking projects.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Next Generation 9-1-1 Services

Expert Telecommunications Engineering and Consulting for the Public and Private Sectors

Our team of Emergency Number Professionals (ENPs) and experienced engineers has consulted on 9-1-1, E9-1-1 and Next Generation 9-1-1 systems for a wide range of clients – from the country’s largest cities, including New York and Los Angeles, to smaller, rural counties.

 

We have extensive experience with major manufacturers of customer premise equipment, automatic call distributors, statewide switch networks and related technologies. Our services can be customized to fit individual needs, and includes specific expertise in the following areas:

 

Traffic Engineering

  • Call Traffic Analysis
  • Call-Taker Obligated Time
  • Emergency Call Process Analysis

 

Performance Requirement Definition

  • Call-Taker Grade of Service
  • Telephone Grade of Service
  • Staffing Levels and Personnel Planning

 

Communications Network Features

  • Answering Point and Dispatch Center Locations
  • Central Office Service Areas
  • Types of Telephone Lines
  • Terminal Equipment
  • Optional Service Features

 

Operational Methods

  • Direct Dispatch, Transfer, Relay
  • Single- or Multi-Stage Emergency Call Handling Equipment
  • Incoming Emergency Lines
  • Outgoing Private Lines
  • Non-Published Number Lines
  • Administrative Lines
  • Terminal Equipment
Case Studies

RCC developed a statewide Next Generation 9-1-1- plan for the Commonwealth of Kentucky. We also prepared a complete grant application to secure funds for the implementation of a Statewide Emergency Services IP Enabled Network (ESInet).

 

Read more examples of our
9-1-1-related expertise:

 

 

 

Other Equipment Requirements

  • Logging Devices
  • Instant Playback Devices
  • Intercom Systems
  • Automated Call Distributors
  • Automated Attendant Systems
  • Emergency & Standby Power Systems
  • Lightening Protection Systems
  • CCTV and Surveillance Systems
  • Access Control