Emergency Number Services Today, some twenty-one countries operate national emergency number systems, providing rapid citizen access to emergency services. In the more than sixty years since Britain introduced the first such system, "999", in 1937, national emergency number systems have improved to provide highly sophisticated automated caller number identification and caller location information thereby reducing the dispatch delay. Despite the advances of emergency number systems in the past twenty years, new challenges lay ahead. Rapidly advancing technologies and the public's desire for more personal and mobile communications demands creative new ways of providing automatic location information. Standardization of emergency numbers such as those efforts in the European Union to standardize on the number "112" will become more popular and will require careful planning and design. RCC is helping public safety organizations take advantage of technology by offering comprehensive engineering and consulting services in planning, implementing, and testing emergency number systems. Our client-centered services can be customized to fit individual needs.
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